Terms & Conditions
Payment: Due upon booking.
Cancellation Policy: Cancellations must be made in writing and sent to Kendall at kendall@authentictraveladventures.com. However, no refunds are given for canceling your reservation. Your booking fee is nonrefundable. No refunds will be given for cancellations.
Trip Does Not Include:
Airfare
Transportation arrangements to/from the Authentic Travel Adventures accommodation/activities
Transfer Policy
Should you be unable to participate in the trip after paying the booking fee, please notify Authentic Travel Adventures (ATA) immediately. Upon approval by ATA, your trip reservation may be transferred to another traveler for a $150 administrative fee. The ultimate decision to approve any prospective transferee lies with ATA. A prospective transferee will not be permitted to participate in the trip until they have successfully completed and submitted all required paperwork, including the COVID-19 waiver, the Media Contract and Photo/Video Release Form, the Credit Card To Be Kept On File In Case Of Incidentals and any other contracts ATA is requiring from all Travelers for participation in the trip.
Documents, Personal Identification, Vaccinations
Traveler is responsible for all required travel documents including passport, visas, entry or exit fees, and vaccinations. Authentic Travel Adventures does not cover the cost or assist in obtaining any of the above, and reserves the right to collect and maintain information on all (including but not limited to passport number, driver’s license number, vaccination status, etc) for the duration of the trip.
Check in/Check out
Please plan to check in after 2 p.m. on the start of the trip and out by 9 a.m. on the end of trip. If your arrival/departure times are before/after those stated above, we will make our best effort to accommodate your needs, but cannot promise early/late check-in/check out.
Incidentals
Traveler is required to fill out the Credit Card In Case of Incidentals document before arriving in the Experience. Traveler is personally responsible for any incidental expenses incurred by traveler to the accommodations, transit providers, or any Authentic Travel Adventures partners. For the purposes of this agreement, incidentals also include but are not limited to costs associated with damage to or theft of property. Traveler will be charged by Authentic Travel Adventures for any incidental expenses that Authentic Travel Adventures is erroneously billed for on Traveler’s behalf, & will be billed to the traveler using the credit card provided.
Limitations & Liabilities
To the extent permitted by law, you release Authentic Travel Adventures (including owners, directors, officers, employees, consultants, contractors, partners, agents and volunteers) from any liability for any damage, loss, liability or injury you may suffer in relation to your participation in the trip, package, activity you purchased through Authentic Travel Adventures. You accept responsibility for your own actions and acknowledge that you are responsible for your own safety. You acknowledge that your trip destination may be unfamiliar to you, and that you should be careful and prudent at all times. You are responsible for your own property and wellbeing, and you will not hold Authentic Travel Adventures responsible for any losses or damages.
Jurisdiction
These terms and conditions shall be governed by the law of the State of Virginia and of the United States of America where applicable. Any disputes regarding these terms and conditions shall be resolved exclusively in the courts of the State of Virginia, United States of America.
COVID-19 protocols
You will also be required to sign a COVID-19 waiver & Risk Waiver before arriving in the Experience.
Discretion for Rule Following
If Participants don't follow safety guidelines and rules, then Authentic Travel Adventures or any of its agents can ask them to leave without refund.
Photo/Video release
You will also be required to sign a Media Contract and Photo/Video Release Form before arriving in the Experience.